HX Process Improvement

HR teams work tirelessly to keep everyone happy, but often don't take the time to review their own processes. This is a shame, because there's much to be gained here.

In this masterclass, you'll delve into the world of process improvement: you'll learn how to design HR processes with a focus on simplicity, impact, and experience. You'll discover how journey mapping, visual workflows, and automation not only make your daily HR work more efficient and consistent, but also contribute to a positive employee experience . 

What you learn

• Ability to analyze and visualize HR processes with journey mapping and clear flowcharts.
• Gain insight into how to identify bottlenecks and develop practical improvement proposals.
• Tools to use easily accessible tools intelligently to automate and simplify processes.

The program

In this practical masterclass, you'll work on your own HR process, such as onboarding or the performance cycle. You'll learn to analyze the process step by step. Visually structure and identify opportunities for improvement. You immediately apply methods such as swimlane diagrams, journey mapping, and simple automation.
The common thread: how do you design processes that are clear, promote collaboration and strengthen a positive work experience?

This masterclass is ideal if you…

• Want to design more efficient, clearer and more people-oriented HR processes.
• You have little experience with process automation and want to take the first steps in this area.
• Want to lay a solid foundation for other training courses within the Tech & HX theme.

Practical information

• Duration: 3 hours
• Number of participants: 15
• Food and drinks: Yes! A small snack is included.