Conflict Management & Mediation

Are you dealing with unrest or changing situations in the workplace and do you notice that conflicts arise? Do you want to know what is needed to prevent escalation and resolve conflicts internally? Then mediation skills are essential. By approaching discussions and disputes with empathy, this reduces the chance of escalation.

In this one-day training you will learn to intervene in challenging situations. You will learn to recognize conflicts and to guide others constructively towards solutions.

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